Shipping Policy for Lunn Cloud Co: Updated 07:08:2023

1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. This processing time allows us to ensure the accuracy of your order and prepare it for shipment.

2. Shipping Methods: We offer a variety of shipping methods to meet your needs. During checkout, you can select the shipping option that best suits your timeline and budget.

3. Domestic Shipping: For orders within the United States, we offer standard and expedited shipping options. Standard shipping generally takes 3-7 business days, while expedited shipping ensures delivery within 1-3 business days.

4. International Shipping: International orders are shipped via reputable carriers, and delivery times may vary based on the destination. Standard international shipping is estimated to take between 14-21 business days. Please note that customers are responsible for any customs duties or taxes that may apply to their orders.

5. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

6. Shipping Delays: While we strive to meet the estimated delivery times, unforeseen circumstances such as weather, customs delays, or other external factors may cause delays. We appreciate your understanding in such situations.

7. Address Accuracy: It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during checkout to ensure proper and timely delivery.

8. Undeliverable Packages: If a package is deemed undeliverable due to an incorrect address provided by the customer or if the package is unclaimed, the customer will be responsible for any additional shipping fees to reship the order.

9. Shipping Notifications: We will keep you informed throughout the shipping process. You will receive notifications for order confirmation, shipment confirmation, and delivery confirmation.

10. Shipping Charges: Shipping charges are calculated based on the weight of your order, the shipping method selected, and the destination. You can view shipping charges during the checkout process before completing your purchase.

11. Free Shipping: We may offer free shipping promotions from time to time. If your order qualifies for free shipping, this option will be presented to you during checkout.

12. Remote Areas: Please note that some remote or hard-to-reach areas may have longer delivery times or additional shipping charges. We will contact you if any additional charges apply to your order.

13. Weekend and Holiday Shipping: Our shipping operations are closed on weekends and major holidays. Orders placed on these days will be processed on the next business day.

14. International Shipping Duration: Standard international shipping is estimated to take between 14-21 business days. Please plan your order accordingly, considering this delivery timeframe.

15. Return Policy: We understand that sometimes returns are necessary. Our return policy allows for returns within 60 days of the purchase date. If you are not completely satisfied with your purchase, please contact our customer service team at [email protected] to initiate the return process.

16. Return Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

17. Return Process: To initiate a return, please contact our customer service team for instructions. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

18. Refund Timeframe: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

19. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

20. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to replace the item or issue a refund.

21. Contact Information: If you have any questions or concerns about your order, shipping, or the return process, please contact our customer service team at [email protected]. We are here to assist you.